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Privacy Policy

Last updated: June 17, 2026

Apollo Detailing ("Apollo Detailing," "we," "us," or "our"), based in Marlborough, Massachusetts and serving Middlesex County and surrounding Massachusetts communities, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how it is used. Service-related rules — including cancellations, liability, and customer acknowledgments — live in our Terms of Service.

1. Information We Collect

  • Contact information you provide through quote forms, contact forms, popups, phone calls, text messages, or email — including your name, phone number, email address, and service address.
  • Vehicle information you share to help us prepare an accurate quote, including year, make, model, condition, and any service history relevant to your appointment.
  • Appointment and service records, including the services performed, dates, locations, photos taken before or after service, payments, and notes from the technician.
  • Website usage data collected automatically, such as IP address, device type, browser, referring page, pages visited, and approximate location. This is collected through cookies, pixels, and analytics tools.

2. How We Use Your Information

  • To respond to quote requests and schedule appointments.
  • To deliver and document the services you book with us.
  • To process payments and maintain accurate business records.
  • To send appointment confirmations, reminders, follow-ups, satisfaction check-ins, and occasional offers by email or SMS. You may opt out at any time by replying STOP to a text or unsubscribing from an email.
  • To improve our website, marketing, and service quality.
  • To comply with applicable Massachusetts and federal laws.

3. Quote Forms, Contact Forms & Marketing Communication

When you submit a quote request or contact form, you authorize Apollo Detailing to contact you by phone, SMS, or email regarding your inquiry and related detailing offers. Standard message and data rates may apply. We will not sell your personal information to third parties.

4. Cookies, Analytics, Google Ads & Tracking

We use cookies and similar tracking technologies to understand how visitors use our website and to improve performance. We may use Google Analytics, Google Tag Manager, Google Ads conversion tracking, and Meta (Facebook/Instagram) pixels to measure ad performance and retarget visitors. You can disable cookies in your browser at any time; some features of the site may not work as intended without them.

5. Third-Party Services

We use trusted third-party providers to run our business. These providers may receive limited personal information necessary to perform their function. They include:

  • Jobber — scheduling, customer management, invoicing, and payments.
  • Google — Search, Maps, Analytics, Ads, and Google Business Profile reviews.
  • Meta / Instagram — social profile, advertising, and content sharing.
  • Email and SMS providers used for transactional and marketing messages.
  • Payment processors used by Jobber or invoicing tools to securely handle card transactions.

Each of these providers maintains its own privacy practices. We encourage you to review them.

6. Your Choices

You can opt out of marketing emails at any time using the unsubscribe link in any message, or out of SMS by replying STOP. You can disable cookies in your browser. To request access to, correction of, or deletion of personal information we hold about you, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Massachusetts law. The latest version will always be posted on this page with an updated date at the top.

8. Contact