Stop writing every customer message from scratch.

When to use it: Within minutes of an inquiry, before they message three other detailers.

Hi {{first_name}}, this is {{business_name}}. Thanks for reaching out about your {{vehicle}}.

Two quick questions so I can give you an accurate price instead of a guess:
1. What bothers you most about it right now — interior, exterior, or both?
2. Roughly when was it last detailed?

I'm mobile, so I come to you. Once I know those two things I'll send your quote.

When to use it: Two days after sending a quote with no reply.

Hi {{first_name}}, just making sure the quote for your {{vehicle}} came through: {{quote_link}}

No pressure either way — if the timing isn't right, tell me and I'll check back later instead of bugging you.

When to use it: Same day as the job, a few hours after you leave.

Hi {{first_name}}, thanks again for having me out today. If the {{vehicle}} turned out how you hoped, a quick Google review helps me more than anything else:

{{review_link}}

One sentence is plenty.

When to use it: The evening before the appointment.

Hi {{first_name}}, confirming {{service}} on your {{vehicle}} tomorrow at {{time}} at {{address}}.

I'll need access to the vehicle and roughly {{hours}} hours. Water and power: {{power_note}}.

Reply YES to confirm.

When to use it: Immediately after a call you couldn't answer.

Hi, this is {{business_name}} — sorry I missed you, I'm on a vehicle right now.

What's the vehicle and what are you looking to get done? I'll text you a price as soon as I'm off this job.